Refund policy

ALL PRE-ORDER SALES ARE FINAL.

Because our bags are produced specifically for each preorder release, we do not accept cancellations, returns, exchanges, or refunds for change of mind, sizing, color preference, shipping delays within the stated preorder timeframe, or accidental orders.

Please review all product details carefully before placing your order.

Preorder Processing

Preorder items are not ready to ship immediately. Estimated production and shipping timeframes will be listed on the product page at the time of purchase. Delays may occasionally occur during production, quality control, or transportation.

By placing a preorder, you acknowledge and agree to the estimated fulfillment timeframe shown at checkout.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the item
Photos of the packaging, if damaged during shipping

After review, we may provide a replacement or another appropriate resolution.

Address Changes

Customers are responsible for providing the correct shipping address. Please contact us as soon as possible if you notice an error. We cannot guarantee address changes once an order has entered fulfillment or shipped.

Lost or Stolen Packages

Once tracking shows an order as delivered, GOD FIRST BAGS is not responsible for packages that are lost or stolen after delivery. Please contact the shipping carrier directly regarding delivery issues.

Final Sale

Unless an item arrives damaged, defective, or incorrect, all GOD FIRST BAGS preorder purchases are final sale.